For admissions representatives, the goal of storytelling is to help prospective students imagine themselves at your institution.
Really good customer service is based on consistency and establishing expectations for all staff, all of the time.
Graduating each student is one thing, but a satisfied graduate builds up positive experiences, outcomes, and your brand.
What we can't speed up or reduce to automation is the connection a prospect makes with a college, and the decision of where to attend.
If you are new to an institution, you have the perfect reason to build your network. Here are ways to help you get started.
There is a limited amount of time for outreach to students and families, and admissions staff wants to know: who should I be recruiting?
Learn how recruiters can start to change conversations with prospects on cost to the benefits of value.
PS&L has participated with the CCCU annual conference for nearly 30 years.
What if we made schedules around what would benefit our prospective students the most?
Coffee represents the time in which we stop to think without distraction or in some cases stop thinking altogether.