Five Tips to Improve Your Campus Tours

One of the most important experiences prospects have with your institution, campus tours are critical. So why are so many the same?

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Lather, Rinse, Repeat: How to Make Good Customer Service a Daily Habit

Really good customer service is based on consistency and establishing expectations for all staff, all of the time.

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Campus Visit: Let’s Do Something

Whether it is a daily tour or an open house, students want more than people talking at them. They want to be engaged in doing.

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