As on-campus visits are on pause, PS&L enrollment marketing consultants offer their guidance on recruiting during COVID-19.
Author: Jeanne Gosselin
Really good customer service is based on consistency and establishing expectations for all staff, all of the time.
What we can't speed up or reduce to automation is the connection a prospect makes with a college, and the decision of where to attend.
If you are new to an institution, you have the perfect reason to build your network. Here are ways to help you get started.
What if we made schedules around what would benefit our prospective students the most?
Figure out how to make time for relationship building amongst many other tasks and priorities, some of which are not your own.
We all know silos don’t work, but how well understood are the many benefits of true collaboration.
Whether it is a daily tour or an open house, students want more than people talking at them. They want to be engaged in doing.
Wouldn’t we serve our prospective students better if we could see through a newly imagined student lens?