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Encore Webinar: Customer Service Expectations


In this encore of PS&L’s webinar on customer service expectations and experiences, PS&L presents results on a recently completed research study encompassing 13 colleges and universities and more than 3,000 students to study expectations of customer service during the enrollment process. 
Download Admissions Customer Service PDFDownload Admissions Customer Service Recording
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Amanda Porraspita,

Amanda Porraspita is a skilled market research analyst with a strong background in data analysis researching. At PS&L , Amanda compiles and presents data for academic research projects including feasibility studies, imaging and perception research, branding and positioning studies, and website assessment projects. Amanda also authors reports; including data analysis, creation of observations, and development of recommendations.

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