Encore Webinar: Customer Service Expectations

In this encore of PS&L’s webinar on customer service expectations and experiences, PS&L presents results on a recently completed research study encompassing 13 colleges and universities and more than 3,000 students to study expectations of customer service during the enrollment process. 
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Amanda Porraspita,

Amanda Porraspita is a skilled market research analyst with a strong background in data analysis researching. At PS&L , Amanda compiles and presents data for academic research projects including feasibility studies, imaging and perception research, branding and positioning studies, and website assessment projects. Amanda also authors reports; including data analysis, creation of observations, and development of recommendations.